16 5
Connecting the drive
to your computer
1. Plug the AC adapter cord into the power port on the back
of the drive. The plug should not require much effort to insert.
If the plug will not go in, do not force it; the plug is probably
upside down. Rotate the plug and try again. Incorrectly inserting
the plug could damage the drive and void the warranty. Plug the
other end into an AC outlet.
2. Connect the appropriate cable to your host:
USB plugs are shaped so they can only
be properly inserted one way. Be sure
to insert the plugs properly or you may
damage the drive and void the warranty.
Connect the square USB connector (type B)
of the included USB 3.0 cable to the square
USB plug on the GForce3 Mega. Connect
and rectangular end to a free USB port on
your computer.
If your computer does not have USB
3.0 ports, you may purchase a USB 3.0
expansion card for your computer. Contact
your authorized Fantom Drives reseller for
further details.
3. Flip the power switch located on the back of the GForce3 Mega
to the "ON" position (labelled "-".) Once the drive is powered up,
your computer should recognize it and the drive will be ready to
use.
The GForce3 Mega is preconfigured from the factory for
FAST operation (RAID 0.) If you wish to reconfigure it for a
different operation mode, please follow the instructions on
the following page.
FAQs for PC Users:
Q: My computer does not recognize the Drive.
A: Make sure all of your connections are secure. If you
have an add-on card, make sure it is working properly and/
or update the driver. Also, make sure you have all the latest
updates for your Windows operating system.
Q: Can you make the External Hard Drive bootable?
A: This depends on your computer’s BIOS (Basic Input/
Output System). The BIOS contains code required to control
a number of miscellaneous functions. Please check with your
computer manufacturer for BIOS updates to determine if
your computer’s BIOS supports this feature.
Q: Does the Drive work with Norton Ghost?
A: Yes. Norton Ghost 2003 or newer support USB drives.
Fantom Drives does not provide any additional drivers.
Q: Where are the drivers required?
A: Supported Windows and Macintosh computers already include
all the necessary drivers! No additional drivers are necessary.
Q: When I leave my computer idle for a while, my Drive
won’t work properly.
A: The most likely cause is that your computer is going
into sleep mode. The immediate solution is to shut down
your computer and turn off the Drive, and then restart your
computer. Once your computer is completely booted up, turn
on the Drive. You should see the drive in the Windows Explorer.
To prevent this problem from recurring, open the “Power
Settings/Energy Saver” and set it to never go into sleep mode.
Q: I do not see my Drive listed in the My Computer window,
but it does appear in the Device Manager list.
A: Right-click on My Computer. Select Manage in the pop-up
menu. In the Computer Management window, select Storage,
then select Disk Management. In the Disk Management
window, you should see a list of available storage devices.
Look for the Disk that has a capacity closest to your Fantom
Drives External Hard Drive. Right-click on the right-hand box;
in the pop-up menu select Delete Partition. Once you do this,
it will say “Online" & "Unallocated”. Right-click on the box
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